Privacy Policy

At Silah, we value and respect your privacy.

Information We Collect:

We may collect the following information:

  • Name 

  • Email address 

  • Phone number 

  • Shipping address 

  • Billing address 

  • Payment information 

  • Order history 

  • Device and browser information 

  • IP address 

How We Use Information:

Collected information may be used to:

  • Process and fulfill orders 

  • Deliver products and services 

  • Provide customer support 

  • Improve website functionality and user experience 

  • Send updates, promotions, or marketing communications 

  • Prevent fraud and maintain security 

Payment Information:

Payment information is securely processed through trusted third-party payment providers.

Silah does not store complete card or banking details.

Information Sharing:

Silah does not sell or trade customer information.

Information may only be shared with:

  • Payment service providers 

  • Delivery and courier partners 

  • Technical support providers 

  • Operational service partners 

strictly where necessary for order fulfillment and business operations.

Cookies:

Our website may use cookies and similar technologies to improve browsing experience and analyze website traffic.

Users may disable cookies through their browser settings if preferred.

Data Security:

Silah takes reasonable precautions to protect customer information. However, no online transmission or storage system can be guaranteed to be completely secure.